To our valued residents, families, friends and colleagues,

The topic on everyone’s mind is the Novel Coronavirus. At Pipestone Place, we continue to monitor the situation from our local health officials as well as our State Health and Human Services Dept. and the Centers for Disease Control and have prepared accordingly. I want to assure you that we are amply stocked with protective and cleaning supplies.

I’m so proud of every one of our dedicated team members and caregivers. Our team has been doing a marvelous job! We continue to have the same great staff providing a high caregiver ratio you have come to expect and appreciate. In addition, our cooks continue to create amazing nutritious and delicious meals and are fully stocked to continue to do so.

In these times of uncertainty, we want you to know that the safety and health of our residents and staff are always our top priority. Now more than ever, our business is you. Our caregivers and team members are aware of proper handwashing and cleanliness procedures. If any team member has a fever or is feeling sick, fatigued or otherwise unwell, they will be staying home. Thankfully, we’ve all been feeling well. Should any team member become sick Pipestone Place is prepared to extend Paid Time Off to all team members. As forward preparation, our staff and team are ready to pick up shifts in any event.

Video Visits

We’ve seen a big surge in video visits via Skype and especially Facebook Messenger. With this wonderful technology, family visits are still able to happen every single day. Our team has also been giving hugs during their video visits when requested. We’ll do what we can, whenever we can. We understand how important it is for our families to continue to be able to spend time with mom, dad and loved ones.

Resident Activities and Daily life

Our team has been busy engaging our residents in activities and all sorts of fun! Admittedly, the video chat visits have been a blast! Who knew folks in their 80’s and 90’s are so tech savvy? Families can rest assured knowing their loved ones are engaged as much as they can be based on their individual needs and abilities. Moving forward, we’re getting ready for Easter arts and crafts and we have little baskets that our residents will be making. The Easter Bunny will find us well prepared to receive chocolates and goodies!

What Families Can Do to Keep Healthy

Our wonderful City of San Antonio is a great place to live because of amazing people coming together and being thoughtful of one another. Here are some helpful suggestions to consider:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, throw the tissue in the trash and immediately sanitize your hands.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray and/or wipe.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Get to know your neighbors about emergency planning. If there is a neighborhood website, see if anyone needs help with anything. Please also be mindful of seniors who may need help.
  • Identify aid organizations in San Antonio for anyone in need.
  • Make an emergency contact list.
  • Lastly, get the latest information from the CDC: http://www.cdc.gov/coronavirus/2019-ncov/

Final Thoughts

I’m thankful for every single one of our residents and family members and how well we’ve all come together, either by window visit, phone or video chat, but nonetheless, we’ve come together.

We’ll continue to keep you posted and updated. Thank you for all your support and understanding as we manage this time together.